IT Claims - what to do?

Irrespective of whether a loss is caused by excess voltage resulting in damage to hardware and/or loss of data, or if somebody caused a loss by a programming error, we can help. We offer

  • A specialized assessment and a check of the plausibility of the cause of defective hardware.
  • An estimate of the current values and the replacement values of the affected hardware.
  • An estimate of the costs and the time needed to recover lost data.
  • A plausibility check and search for the cause in the case of programming errors.

Please approach our Munich Office with regard to problems with software and hardware. In the case of hardware claims, both of our branches can be approached.


New Form for Instructions

We have stored our instructions form under downloads for you. The more data we receive with your instructions, the shorter the investigating time will be. We will then be able to carry out the survey right away. By using the form you do not only help us, but indirectly also help your Insured or the Claimant.

This does not mean that we will give less care to instructions received in other ways - we promise!

Download Form for Instructions

TRUST establishes themselves on the market

Within one year after formation TRUST Expertenservice GmbH has established a broad and solide customer base in the German market. key to success is our outstanding service quality resulting in huge customer satisfaction. The customer satisfaction is reflected by the fact that TRUST experts were contracted to more than 36 different insurance companies on a regular basis. The positive market feedback and the gained recognition confirm us to be on the right track.


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